<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=615300888662404&amp;ev=PageView&amp;noscript=1">

I.T. Solved - Customized Cloud, Internet and Phone Services for Businesses and MSPs

Agent Blog

3 Things You Probably Didn't Know About PBX Caller ID

Jim Moorman on May 12, 2014 1:39:00 PM

Your desk phone rings. You’re in the middle of a time sensitive report and glance over to see who’s calling. The PBX caller ID number is 888-555-5565 with a caller ID name of Unknown. You chalk that one up as a telemarketer and keep typing. Five minutes later the phone rings again. This time, the number is local and the corresponding name is that of your largest account, so you stop typing and grab the call.

Once in a while, though, the number is legitimate but the name is wrong. Why does it happen? And if you’ve ever been the one showing up as someone else to other people, you know how difficult it can be to remedy, especially if it’s started happening right after you’ve changed providers.

Read More

Topics: SIP Trunking, Voice over IP, Caller ID

Subscribe to Email Updates

Recent Posts