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Let's Talk Voice and Data!

VoIP Quality of Service Over Metro Ethernet

Tim May on 09/18/2018

As a Voice over IP provider, one of the most common questions we hear is, 

“What kind of call quality can we expect with VoIP?”

While it may seem a simple enough question (and a good one to ask), the answer is “it depends”. There are several factors which contribute to the quality of a VoIP call. Keep reading to learn more.

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Topics: Quality of Service, Internet Access

Beware Low Cost Metro Ethernet Providers

Tim May on 07/09/2018

Caveat emptor is the principle that the buyer alone is responsible for ensuring the quality, reliability, or suitability of goods and services prior to executing a purchase. Colloquially, it means buyer beware.

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Topics: business internet, metro ethernet

The Importance of Upload in High-Speed Internet Connections

Tim May on 06/28/2018

Every internet connection offers two speeds – download and upload. These speeds may be different or the same depending on the type of internet connection.
Broadband services like cable and DSL have different download than upload speed, while dedicated access circuits like T1 and Metro Ethernet offer the same speed in both directions.

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Topics: business internet

Should Businesses be Using Wireless Internet Access?

Tim May on 06/19/2018

In our guide, “Data Failover and Redundancy,” we talk about how businesses can leverage wireless access solutions in a backup, or failover capacity. We’re often asked, however, if businesses should be looking at wireless internet access options as their primary link.

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Topics: business internet

Understanding the Importance of Homed Networks

Tim May on 05/31/2018

In our guide, “Internet Failover and Redundancy,” we talk about primary and secondary internet access paths, alternate routes, SD-WAN, and how 4G LTE plays as part of those solutions.

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Topics: business internet

Can 4G LTE Be Utilized in an SD-WAN Environment?

Tim May on 04/23/2018

As SD-WAN (software-defined wide area network) continues its assault on traditional MPLS architectures, more and more CIO’s and Network Engineers are looking at ways to leverage and maximize the benefits of an SD-WAN architecture.

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Topics: SD-WAN, business internet

4G LTE Basics and Benefits for Business Internet and Cloud

Tim May on 04/12/2018

As demand for internet and cloud-based services continue to increase, so must the bandwidth and connection options which support it.

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Topics: cloud, business internet

VoIP Enabling Greater Value to Clients in Professional Services

Tim May on 03/15/2018

As technology advances and professional services firms invest in that technology, the question must be asked – “How will this provide greater value to our clients?” All too often, especially as it relates to technology, businesses adopt a technology because it’s the new, cool, latest thing. They may also feel like they have to in order to stay ahead of their competition. Many in professional services look for the ROI in a technology expense internally. They see a new HR software expense as a way to streamline and reduce overhead, thereby reducing total expense over time.

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Topics: VoIP

Net Neutrality Decision from an Independent ITSP’s* Perspective

Tim May on 03/06/2018

You may be aware that the United States’ net neutrality rules, which went into effect in 2015, were repealed by the U.S. Federal Communications Commission (FCC) last month.

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Topics: Internet Telephony Service Providers, business internet

Mobility Migration in Professional Services

Tim May on 02/26/2018

One of the greatest struggles facing IT Managers in all industries is how to manage and control mobile devices within their organization. Managers want to control how employees use and manage their mobile devices, but for most, it’s easier said than done.

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Topics: Mobility

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