Your client's calls keep flowing even if the system isn't!
Disastery recovery isn't just for data anymore. System dealers and clients want to know where calls are going to go when the power is out or a hurricane, fire, flood, or any other natural disaster rolls in. The reality is most outages are local hardware failures or line issues resulting from street construction.
We know how important it is to keep calls flowing, even during a hurricane (download the whitepaper here). Having a "Plan B" is also paramount when delivering both voice and data over a single data line.
At N2Net, we offer a service called "Enhanced SIP Trunking"
Enhanced SIP works by setting up a mirrored Hosted PBX with the same audio recordings and any number of extensions. The SIP trunk is then set to fail over to the hosted instance in the event of a local outage.
During an outage or disaster, calls destined for the unreachable local (primary) system are rerouted to the hosted instance. Callers hear the usual company greeting and are prompted to choose an extension.
Depending on how that extension is configured, the incoming caller will be redirected to the extension/user's cell phone, or any other external number, extension, group, etc.
Once the local system is back online, the N2Net trunk seamlessly transitions back to normal call routing.
Sign up to become an N2Net Agent today and sleep sound knowing that carrier issues aren't going to keep you up at night anymore.
"Capture Technologies has been working with N2Net for over 2 years. During that time we've gone from being a non-SIP believer to a vendor that is comfortable recommending SIP Trunks to our top clients. Prior to N2Net we had horrible experiences with the competitors. Our customers were unhappy and so were we.
I have since recommended N2Net to a number of my top clients. These installs have gone very well and the service has been reliable. Whenever there is an issue N2Net is on top of it.
I appreciate working with N2Net because they have experience in providing both SIP and premise-based solutions to clients. This experience allows them to understand issues in the field, and they know what it takes to make our mutual clients happy.
I would recommend N2Net to any other dealer, as they are reputable and stand behind what they deliver."
~ John Babin, President atCapture Technologies