Agents need to know that it's just "going to work" and work reliably
Nothing is worse than having to field calls and manage support tickets because a client is having call quality issues. Delivering quality calls over SIP is Top Priority here at N2Net.
We understand that our agents are the ones who will be receiving that support call, and we know that our agents would rather be out selling solutions than managing carrier support tickets. That's why N2Net has taken the follwing measures to ensure quality call delivery to your clients.
- Require a QoS device at any location using the public Internet to route calls
- Route calls using G.711 codec, not compressed G.729
- Test upload speed at client sites to ensure we can deliver the number of concurrent calls they need
- Use multipe LAN architecture options to ensure high quality voice service
- Certify with System manufacturers for SIP interoperability
At N2Net, our Agents are our clients, so we work to keep them happy! For more information, or to become an agent today, fill out the form below.
"Capture Technologies has been working with N2Net for over 2 years. During that time we've gone from being a non-SIP believer to a vendor that is comfortable recommending SIP Trunks to our top clients. Prior to N2Net we had horrible experiences with the competitors. Our customers were unhappy and so were we.
I have since recommended N2Net to a number of my top clients. These installs have gone very well and the service has been reliable. Whenever there is an issue N2Net is on top of it.
I appreciate working with N2Net because they have experience in providing both SIP and premise-based solutions to clients. This experience allows them to understand issues in the field, and they know what it takes to make our mutual clients happy.
I would recommend N2Net to any other dealer, as they are reputable and stand behind what they deliver."
~ John Babin, President atCapture Technologies